Up close and personal with Jackie Cordy...

Jackie has worked with Orange Genie managing a number of teams over the past five years.

Jackie is our Head of Employee Relations which includes heading up our Employee Support Team and helping with our own HR processes.

Jackie’s been described by colleagues as Mary Poppins and the Emma Thompson character in Saving Mr Banks…do you recognise a theme here?

Jackie ‘s favourite thing is developing people and helping them to get the most out of their roles and enjoy them! A good thing because it naturally leads onto more motivated happier staff providing a higher quality solution for customers. A spoonful of sugar and all that jazz!

Jackie’s background is developing teams to provide excellent customer service over many different professional sectors. 17 years of experience managing contact centres in insurance and technical support have helped her understand the many facets of customer service delivery.

Always prepared to sort things out Jackie tends to be our main event organiser, makes time for everyone and makes sure our internal communications work. 

When not at work Jackie listens to music all the time and does love a live gig (seen more bands than you could shake a stick at). She’s also a bit of a fitness guru and regularly runs and takes part in crazy Zumba sessions.